Notas al pie
- A. For HAMILTON-EM7 and HAMILTON-HF90: Send-in option included in PremiumCare only
High-performance technology delivers top clinical results. To ensure long-term reliability, ventilators require professional service. With our customized service packages for ventilators, humidifiers, and emergency ventilators, you receive exactly the support you need.
We keep your ventilators operating at peak performance. With comprehensive coverage up to a full-service contract, you can choose the solution that fits your requirements.
All-round protection with maximum cost control.
Basic package for safety and maintenance at predictable costs.
Flexible protection with defined services at a fixed price.
Maximum flexibility. You decide which services you need.
Strengthen your in-house expertise with technical training from Hamilton Medical. Our training courses enable your biomedical engineers to perform preventive maintenance and selected repairs independently.
This reduces downtime and gives you greater flexibility.
All devices from Hamilton Medical come with a manufacturer’s warranty. You can extend the warranty as part of a service agreement and ensure long-term cost transparency.
During the warranty period, repairs are performed according to the applicable warranty conditions. An extended warranty can be added as part of a service contract.
| PremiumCare | EssentialCare | ProCare | FlexCare | |
|---|---|---|---|---|
Installation and commissioning | ||||
Complaint management | ||||
Product warranty | ||||
Online documentation | ||||
Technical hotline | ||||
Functional testing | ||||
Safety inspections | ||||
Calibrations | ||||
Annual maintenance | ||||
Maintenance materials | ||||
Software updates | ||||
Wear parts inspection/replacement | ||||
Repairs | ||||
Spare parts | ||||
Replacement devices | ||||
On-site support ( | ||||
Extended warranty |
Estaremos encantados de ayudarle a encontrar la solución de servicio adecuada.
Jan Adam
Team Leader Service Operations Europe