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Maintenance and support.

Tailored to your needs

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Service Concept Switzerland. For prehospital care

Our transport ventilators are used in demanding emergency situations and environments where availability and reliability are critical.

Our service concept ensures that your devices are ready for use at all times and that users can rely on them completely in the field, without having to worry about repairs or service processes.

For you, this means maximum availability, full cost control, and minimal administrative effort. Two clearly structured service models provide the right solution for different requirements:

  • MissionCare – Always ready, whatever happens
  • BaseCare – Reliable maintenance with cost control
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Services included by package

Included Billed separately Not available
MissionCare BaseCare

Preventive maintenance according to the service plan (Annually for the HAMILTON-T1 and every two years for the HAMILTON-EM7A​), including primary battery replacement

Maintenance materials and wear parts

Software updates

All repairs, including spare parts

Spare parts

Replacement device during repair

Priority handling of service cases

On-site support

Extended warranty

Jan Adam

Intéressé ? Contactez-nous

Nous serons ravis de vous aider à trouver la solution d’entretien la plus adaptée.

Jan Adam

Team Leader Service Operations Europe

Notes en bas de page

  • A. Annually for the HAMILTON-T1 and every two years for the HAMILTON-EM7

Références