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 Stories

Improved healthcare in remote locations. Tele-ICU

Rural India City Rural India City

Healthcare in India

Reading time: 5 min

Date of first publication: 30.03.2023

Healthcare in India varies greatly depending on the region. While hospitals in larger cities have well-equipped intensive care units and qualified staff, care in rural areas remains insufficient.

Ventilator training for nurses

Big contrast. Two Indian hospitals

Earlier this year, a Hamilton Medical team visited two hospitals in northeastern India. Both hospitals are located in the state of Manipur, which borders Myanmar. The region is characterized by a central valley and mountain ranges, with the capital, Imphal, located in Manipur’s center. In Imphal, we visited the first hospital, the Jawaharlal Nehru Institute of Medical Sciences (JNIMS). This hospital meets high medical standards, but for many regions of the state it is difficult to access, especially in emergencies.

The second hospital is located in the city of Churachandpur, about 60 kilometers away, and is part of the 10-bed ICU project that we are supporting with several HAMILTON-C1 units on a non-profit basis. The differences between both hospitals could hardly be greater.

List with Tele ICUs

Support via video call. Tele-ICU

The JNIMS in Imphal is using a tele-ICU model to support a total of 16 hospitals as part of the 10-bed ICU project, including the District Hospital in Churachandpur. Here, intensive care nurses Manlianching and Manngaihlian look after the well-being of patients.

The 10-bed ICU concept was developed by an Indian non-governmental organization to improve medical care in rural areas and is an innovative model. Thanks to video communication, physicians from central hospitals like JNIMS can assist ICU nurses when needed, which is a tremendous help. Dr. Rakesh, an experienced associate professor of anesthesiology and critical care, has been involved in the 10-bed ICU project from the very beginning and supports the ICU nurses at the District Hospital in Churachandpur in their work via video communication.

Manlianching Dr. Rakesh Nongthombam Manngaihlian

Hero Voices

Now I am more confident regarding the patient care like using the ventilator and using NIV.

Manlianching

Tele ICU staff nurse since 2022
Churachandpur

Hero Voices

What I particularly appreciate about the HAMILTON-C1 devices is that they are easy to operate. This means that we can also advise intensive care staff in our tele-ICUs from a distance and provide immediate support, especially in emergencies.

Dr. Rakesh Nongthombam

Anesthesiologist/ICU specialist since 2013
Imphal

Hero Voices

I feel blessed and I am happy to be part of the staff at this Tele ICU.

Manngaihlian

Tele ICU staff nurse since 2022
Churachandpur

Hospital in Churchandpur

Learning by doing. The daily challenges

In summer 2022, the 10-bed ICU in Churachandpur began operations and one of its dedicated intensive care nurses is Manngaihlian. She is originally from the state of Manipur and returned to the region after her training at JNIMS to help the local community. During her training, she received extensive training in the use of various medical equipment, which she now must operate alone.

"When we had the first patient who needed respiratory care, we were very nervous. We were unsure how to initiate ventilation. Finally, thanks to video calls, we received instructions from the doctors at the center," Manngaihlian says. Since then, she and her team have successfully intubated seven patients and ventilated many more with NIV masks. Slowly, the daily work at the District Hospital in Churachandpur is becoming more and more routine.

View inside a hopital in Manipur

Consulting at a distance. Always reachable

Manlianching, another intensive care nurse in the 10-bed ICU, also completed her training at Imphal Hospital. She then worked for a year and a half in a hospital in Kolkata, where she learned how to operate ventilators and how to administer emergency medication. She can now put that knowledge to use in the 10-bed ICU.

"When we have problems using the ventilators, we call Dr. Rakesh, who assists us via video call," Manlianching says. They also contact Dr. Rakesh if they are unsure how to change settings on the devices because the patient's condition changes. "We now feel much more confident in using the Hamilton Medical devices. We have learned a lot from Dr. Rakesh." The team's dedication and commitment are extremely impressive.

India Jawaharial Institute; doctor walks down a hallway

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